shopping guide
Purchasing Process
Please note that the actual colors of the artwork may vary slightly from what you see on your screen due to differences in device displays and monitor settings. If you would like to examine the details, colors, or textures of a piece more closely before purchasing, please feel free to contact me. I would be happy to send you additional images.
In addition to the price of the artwork, a separate shipping fee (which includes packaging material costs) will apply. If you are interested in making a purchase, please feel free to send me a message through the contact form.
Once I have confirmed your shipping address—whether within Japan or international—I will provide you with the exact shipping cost and the total amount. If you are fully satisfied with the details, I will then send you a secure link to your personalized customer checkout page to complete your payment safely online.
As the creator, this is a vital process for me to ensure that my cherished artwork reaches you safely. Because online transactions lack face-to-face interaction, I deeply value having a thoughtful dialogue with each individual to ensure a secure and reassuring experience. Thank you very much for your understanding.
Shipping and Delivery
Following the confirmation of payment, the artwork will undergo a final quality inspection, the certificate of authenticity will be prepared, and it will be securely packaged. Your order will be shipped within 3 weeks.
Note: Orders placed during the New Year holidays or long seasonal vacations will be processed sequentially within 3 weeks after the holiday period ends.
- Domestic Shipping (Within Japan): Orders will be delivered via Yamato Transport.
- International Shipping (Outside Japan): Orders will be shipped via FedEx, fully insured with declared value coverage for any unexpected transit issues. The shipping fee includes all packaging materials and insurance premiums.
Customs Duties and Taxes: For international purchases, please note that any import taxes, customs duties, or other local fees/charges incurred upon arrival in the destination country are entirely the responsibility of the buyer.
Returns and Exchanges
- Customer Preferences: Please note that the actual colors of the artwork may vary slightly from what you see on your screen due to differences in device displays and monitor settings. I cannot accept returns or exchanges based on customer preferences, such as "the size or color scheme was different from what I imagined." If you would like to examine the details, colors, or textures of a piece more closely before purchasing, please feel free to contact me. I would be happy to send you additional images.
- Damaged or Defective Items: In the unfortunate event that your artwork arrives damaged or with an obvious defect sustained during transit, please contact me via message within 3 days of delivery. When doing so, please keep the original shipping box (outer packaging) and all packing materials exactly as they arrived, and attach photos or videos showing the damaged areas. Please be advised that I cannot offer returns or compensation if more than 3 days have passed since delivery, or if the original packaging materials have been discarded.